New Patients: what to expect

1. Scheduling your first appointment
The first step is scheduling an appointment, which can be done via phone or online booking. We’ll confirm your appointment and send you a reminder with all the necessary details.

2. Completing your new patient forms
To streamline your visit, we recommend filling out our new patient forms ahead of time. These can be downloaded from our website or filled out at the clinic before your appointment. The forms provide us with your medical history, current medications, and any dental concerns or goals you have.

3. Arriving at the clinic
We ask that you arrive 10-15 minutes early to complete any paperwork and settle in. If you have any previous dental records or insurance documents, please bring them along. Our welcoming team will guide you through any remaining steps.

4. Initial examination
During your first visit, we’ll conduct a comprehensive oral examination. This includes:

  • A full review of your dental and medical history to understand your needs.
  • X-rays or digital scans (if necessary) to get a detailed view of your oral health.
  • Gum health check and evaluation of any existing dental work (fillings, crowns,
    etc.).

5. Personalised treatment plan
After the examination, our dentist will discuss their findings with you and develop a personalized treatment plan based on your oral health needs. This may include any preventive care, restorative treatments or cosmetic enhancements that may benefit you. Our dentist or treatment coordinator will explain all your options, making sure to answer any questions you might have.

6. Payment and insurance information
Our team will review your insurance coverage to determine what's included. For any additional costs not covered by insurance or if you don’t have insurance, we will discuss our available payment options. You can find more details on our Payment Options page.

7. Follow-up appointments
Based on your treatment plan, we’ll schedule any necessary follow-up appointments. Routine check-ups and cleanings are typically recommended every 6 months to maintain your oral health.

If you have any questions about your first visit, including further details on payment options, please contact us at:

Email: treatments@dentalholistix.co.nz
Phone 07 858 0750